Privacy Policy

Last updated: 1 January 2025

1. Who we are

novcantrix.com is a sole proprietorship (PE) registered in Ukraine (EDRPOU 77166271), located at Business Center 'Sigma', 45 Velyka Vasylkivska Street, Kyiv, 03150, Ukraine. We are the data controller.

2. Legal framework

We process data under the Law of Ukraine "On Personal Data Protection" No. 2297-VI, the Law of Ukraine "On Electronic Commerce" No. 675-VIII, the Law of Ukraine "On Consumer Protection" No. 1023-XII, and the Law of Ukraine "On Tourism" No. 3272-IX dated 21.09.2023.

3. Data we collect

Via booking and contact forms: name, email, phone, travel details, and messages. We also collect technical data (IP, browser, pages) via cookies.

4. Use

To process bookings, answer enquiries, provide services, meet legal duties, and improve the site. Bases: contract, legal obligation, consent.

5. Sharing

With providers (IT, payment, travel) to fulfil bookings, and authorities when required. We never sell data.

6. Retention & security

Kept only as long as needed or legally required. We use appropriate technical and organisational measures.

7. Your rights

Access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. Complaints: Ukrainian Parliament Commissioner for Human Rights. Contact: contact@novcantrix.com or +380 638 855 6490.

8. Cookies

Essential cookies operate the site; analytics and marketing cookies need consent. Manage in browser settings.

9. Changes

We may update this policy; the latest version is always on this page.